Last updated: 15/09/2026
These Terms and Conditions govern the contractual relationship between Tará Spain Tours (“we”, “us” or “the Organiser”) and the person making a booking (“the Client”, “the Traveller” or “you”) for travel packages and other travel services arranged by Tará Spain Tours.
Tara Spain Tours provides travel planning, booking and coordination services in Spain & Portugal.
Tour packages include hotel accommodation, local transportation (private cars, buses, planes and trains), meals as indicated in the itinerary and activities, entry tickets & experiences (tours, food tastings etc). As well as, individual travel arrangement services depending on what the traveller has selected.
We do not provide international flights, visa arrangements, and travel insurance.
2.1 Third-Party Service Providers
The services included in a package are provided by independent third-party suppliers, including hotels, transport companies, guides, restaurants, activity providers, attractions and other tourism professionals.
The use of independent suppliers does not remove or limit our responsibilities as organiser.
We will exercise reasonable care in selecting and contracting suitable suppliers and will remain responsible for the proper performance of the package.
2.1 Quotations
A quotation that is sent to our clients will specify the services, travel dates, number of travellers, total price, destinations, inclusions and exclusions.
Quotation validity is 20 days after the date of issue. Availability and prices may change after these days without prior notice.
VAT is included in the total price.
2.2 Booking Confirmation
A booking becomes confirmed once:
The Client will receive a copy or confirmation of the package travel contract with a booking number.
Unless otherwise stated in the quotation or booking confirmation, the standard payment schedule is:
The initial payment allows us to proceed with securing the hotel rooms and private transportation in the itinerary. This is to lock in the rates and ensure your arrangements are secured for the duration of your trip.
We receive payments in euros only.
3.1 Tourist Tax Excluded
Any tourist tax that is required in a city, will be paid by the traveller/s in the hotel.
3.2 Failure to Pay
If a payment is not received by the applicable deadline, we will contact the Client and may provide a reasonable period to remedy the non-payment.
If payment remains outstanding after the applicable deadline, we may terminate the contract. Any applicable termination fee may be deducted from amounts already paid.
3.3 Late Bookings
Bookings made close to the scheduled departure date may require full or accelerated payment depending on supplier requirements and availability.
Where a booking is made within 30 days before departure, we may require full payment at the time of confirmation. This requirement will be communicated to the Client before confirmation.
The Client may terminate the package travel contract before the start of the trip by notifying us through reservations@taraspaintours.com.
If you cancel your trip, cancellation fees may apply depending on how close to the travel date you cancel.
Some services, such as hotel accommodations and transportation, including flights and trains, may be subject to non-refundable conditions or cancellation fees. Where applicable, these fees will be deducted from the amount refundable to the client from the total package price.
4.1 Cancellation due to unavoidable and extraordinary circumstances
If unavoidable and extraordinary circumstances, such as natural disasters or serious security threats, prevent or significantly affect the safe operation of the package, Tara Spain Tours may cancel the package. In such cases, the Client will receive a full refund of payments made, in accordance with applicable law, without additional compensation.
The Client may also cancel the package without a cancellation fee if unavoidable and extraordinary circumstances at the destination, its immediate vicinity, or affecting the carriage to the destination significantly affect the performance of the package. A full refund will apply in accordance with applicable law.
Where circumstances are manageable, Tara Spain Tours will make reasonable efforts to provide a suitable alternative or reschedule the affected service.
Alternatives are subject to availability and may differ in value or price. Any applicable additional cost will be communicated to the Client in advance.
Refunds will be made to the same bank account and in the name of the person or entity from which the original payment was received.
Once the refund process has been initiated, you will receive a confirmation email and a proof of refund from reservations@taraspaintours.com.
We will initiate the refund within 3 working days from the date you have requested. Once processed, the time required for the funds to reach your account will depend on your bank.
Any applicable currency exchange fees, payment processing fees, bank charges, or commissions incurred in processing the refund may be deducted from the amount refunded to the client, where applicable.
The Client may request changes to the itinerary after the booking has been confirmed. Tara Spain Tours will review and process such requests at no administrative cost. However, if the requested changes result in an increase in the price of the agreed package or services, the Client will be informed of the additional cost and will be responsible for paying the difference before the changes are confirmed.
Any changes may be subject to availability and to the terms and cancellation conditions of the relevant service providers.
6.1 Changes made by suppliers
If a third-party service provider, such as a hotel, transport company, guide, or activity provider, makes a change to a service included in the itinerary, we will inform the Client.
Where the change requires the Client's agreement, we will communicate the proposed change and seek the Client's approval. If the Client does not agree to the proposed change, Tara Spain Tours will make reasonable efforts to offer a suitable alternative, subject to availability and any applicable difference in price.
Where the change is considered a significant alteration to the package, the Client's rights will be governed by the applicable package travel legislation and the provisions set out in these Terms and Conditions.
We operate in accordance with applicable Spanish and European legislation governing package travel and consumer protection, including:
The Client is responsible for:
The Client may be responsible for costs arising from inaccurate information or conduct attributable to the Client, subject to applicable law.
7.1 Documents and Visa
The Client is responsible for obtaining and carrying a valid passport, visa (where required), and any other documents necessary for entry into Spain or Portugal. We do not provide visa or immigration services, and the Client is responsible for complying with all applicable entry and immigration requirements.
Tara Spain Tours is not responsible for any consequences arising from missing or invalid travel documents, including denied entry, immigration delays, missed activities or services, or additional expenses resulting from such circumstances.
7.2 Conduct
Travellers are expected to behave responsibly and respectfully throughout the trip.
If a traveller behaves unlawfully, abusively, threateningly, or in a way that creates a serious safety risk or significantly disrupts the trip, the relevant service provider may take reasonable measures to protect those affected.
The Client may be responsible for any costs or damage caused by their conduct, to the extent permitted by law.
Travel insurance is not included in the package.
We strongly recommend that the Client obtain travel insurance covering, as appropriate, cancellation, trip interruption, medical expenses, assistance, and repatriation.
Tara Spain Tours maintains the insurance required by applicable law, including civil liability coverage for its activities. This insurance does not replace the Client's own travel insurance.
If you experience any issue during your trip, please contact us as soon as possible by phone, WhatsApp, or email so we can assist you in resolving it.
Any disputes will be handled by the competent courts in accordance with applicable law. Complaint forms are available upon request.
We collect and process personal data, such as your name, contact details, and payment information, to manage your booking and provide our services.
Your data will be used only for booking management, customer support, service provision, and compliance with legal obligations.
We may share the necessary information with our service providers, such as hotels, transport companies, and guides, when required to provide the services included in your booking.
You have the right to access, correct, or request the deletion of your personal data, subject to applicable legal requirements.
Personal data will be retained only for as long as necessary for the purposes for which it was collected or as required by law.
Our processing of personal data is carried out in accordance with the GDPR and applicable Spanish data protection legislation.
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If you have any questions, please contact us at:
– Tará Spain Tours
– +34 614 305 854
– info@taraspaintours.com
By booking a tour with us, you acknowledge that you have read, understood and agreed to these Terms and Conditions.
